NDIS and Medicare Officer - Temporary - Macquarie Park
NextSense has an exciting opportunity for a NDIS and Medicare Officer to join our team at Macquarie Park. This is a temporary (12 months) part-time role, working 15 hours per week across 3 days and reporting directly to the NDIS & Medicare Manager.
What we can offer you
- Competitive remuneration
- 100% salary packaging allowing you to increase your take home pay
- Extensive personal/carer’s leave
- 2 weeks paid leave over Christmas in addition to 4 weeks annual leave
- Access to industry leading education and professional development
- Collaborative work environment
- Wellbeing program including Employee Assistance Program
The NDIS and Medicare Support Officer will ensure that NDIS and Medicare funding information is fully available for internal teams so they can share relevant information with clients throughout their journey
- Validate Service Agreements and manage service bookings.
- Manage enquiries and problem solving for issues related to NDIS Service Agreements, appointment claiming and service bookings.
- Resolve NDIS problems through standard processes and ensure these processes are well documented to support capacity building of the wider NextSense Services team.
- Exercise initiative in the application of established NDIS requirements, procedures, and processes used for NDIS services.
- Act as a NDIS subject matter expert by providing information, training & support across NextSense.
Please see attached the job description here: Position Description NDIS and Medicare Officer
To be successful in this role you'll need to demonstrate you meet the following selection criteria.
Required qualifications, skills or experience:
- An understanding of the NDIS, particularly therapy provision
- The ability to develop strong working relationships with a wide variety of people including staff, clients and families.
- Experience working with and/or across government departments
- Experience in working with children and families with a disability
- Strong administration, organisational skills
- Strong customer service skills, including the ability to understand the needs behind a request and to clearly explain, in writing, both the compliance requirements and the steps required to complete a process.
- a verified Working With Children Check, Criminal Record Check and NDIS Worker Screening Check
Preferred qualifications, skills or experience:
- Certificate IV or Diploma level qualification with relevant work-related experience.
- Highly developed written and verbal communication skills
Our Purpose and Ambition
NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing services for newborns through to people over 90 years old, and helping children who are blind or have low vision to develop the right skills, mobility, and independence to confidently explore their world.
NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education (both to children with sensory loss and to professionals in the field), cochlear implants, allied health services, therapy, research, and clinical services to children and adults. We’re a registered NDIS provider, working with our clients to achieve their own goals and potential.
We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.
We’re here to help. If you have any further questions, please reach out to our hiring manager Sharon Nann at Sharon.Nann@nextsense.org.au. Good luck!
NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.
